Healthcare Admin Basics

Introduction to the U.S. Healthcare System
Explain the patient, provider, payer, employer, and administrative relationships that shape a workflow. Connect this lesson to Patient inquiry through resolution and complete a fictional practice before continuing.
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Provider Roles Infographic
Compare rendering, billing, referring, ordering, and supervising-provider context. Designed for visual learners and connected to the Claim Submission stage.
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US Healthcare Basics: Patient, Provider, Payer
Explain the three central participants and how information and responsibility move between them. This beginner module connects the concept to Patient Inquiry, Insurance Verification and includes a fictional practice activity.
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Patient-Provider-Payer Triangle
A beginner guide to the relationship among the patient, healthcare provider, and payer. It is designed for Medical VA, Medical Biller, Scheduler, Receptionist learners and connects to the Patient Inquiry and Insurance Verification stage. Use fictional data only when practicing.
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US Healthcare VA Starter Checklist
A safe first-week checklist covering privacy, terminology, workflow orientation, and role-path selection. It is designed for Medical VA, Medical Biller, Scheduler, Receptionist, AR Follow-Up Specialist, Prior Authorization VA learners and connects to the Patient Inquiry and Documentation / Follow-Up stage. Use fictional data only when practicing.
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Introduction to the U.S. Healthcare System