Payment / EOB / ERA
Payment Posting
Read processing information and understand how approved payments and adjustments are applied. Connect this lesson to EOB / ERA and payment posting and complete a fictional practice before continuing.
EOB vs ERA Infographic
Compare audience, format, processing information, and posting workflow context. Designed for visual learners and connected to the Payment / EOB / ERA stage.
Payment Posting Basics Infographic
Visualize billed, allowed, paid, adjusted, and remaining amounts in processing context. Designed for visual learners and connected to the Payment / EOB / ERA stage.
Medical Biller
A revenue-cycle role focused on claim preparation, submission, status, payment, rejection, denial, correction, and related documentation within authorized duties. This guide maps the first lessons, workflows, tools, templates, and truthful skill evidence a beginner can prepare.
AR Follow-Up Specialist
A revenue-cycle role that reviews outstanding claim balances, checks status, analyzes responses, documents action, and follows approved correction or appeal routes. This guide maps the first lessons, workflows, tools, templates, and truthful skill evidence a beginner can prepare.
Patient Confuses EOB with Bill
A fictional caller says the EOB is a bill and asks whether they must pay the displayed amount now. Choose the safest next action, review the explanation, and continue to EOB, ERA, and Payment Basics.
EOB
An Explanation of Benefits showing how a payer processed a claim and assigned amounts. A common beginner confusion: An EOB is not a bill issued by the healthcare provider.
ERA
Electronic Remittance Advice: structured electronic information describing payer claim-processing results. A common beginner confusion: ERA and EOB communicate related processing information but have different formats and audiences.
Allowed Amount
The amount a payer recognizes for a service under applicable plan and contract processing. A common beginner confusion: Allowed amount is not automatically what the payer pays or what the patient owes.
Deductible
An amount a member may need to pay for applicable covered services before or alongside plan payment, subject to plan rules. A common beginner confusion: A deductible is not automatically the amount due at every visit.